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Why do we Charge a Monthly Fee for Website Services?
If you've ever wondered why we charge a monthly fee instead of a one-off cost for our websites, you're not alone. It's one of the most common questions we get asked.
The short answer? A website isn’t something you just build once and forget about. It needs regular attention - hosting, security, updates, support - to keep working properly and growing with your business.
And yes, we know we're not the cheapest option out there, but our monthly fee costs less than a good cup of coffee each day! But instead of a caffeine boost, you’re getting a reliable, professional website that’s actively looked after, supported and working for your business 24/7 to win leads and convert them.
At it’seeze Gravesend, we design and build beautiful, lightning-fast websites for a one-off setup fee (starting at just £450+VAT) and then we keep them safe, supported and performing at their best, all wrapped into one simple monthly fee.
Here’s what that monthly fee actually covers:
1. A Secure, Stable Foundation
Your monthly fee ensures your website has:
Rock-solid UK hosting for speed and stability
Direct local and national support from Kat and her team, our head office and technical team
Secure UK hosting + SSL certificate
A secure, easy-to-use editing system with training
Personalised editor videos created on request
Email address, domain name, regular backups and maintenance
Ongoing software updates and new features
Unlimited growth - add as many pages or blog posts as you like
It’s a strong foundation for a website that keeps delivering.
And all of this is designed to give you peace of mind that your website is being professionally maintained, protected against hacking, and will continue to run smoothly without service issues or software conflicts.
2. Friendly, Ongoing Support
Most web designers hand over the keys and walk away. We don’t.
If something breaks, if you want to make a change or even if you just need advice, we are here to help and support.
You can call, WhatsApp or email us and get straight through to someone in the office who knows and understands every aspect of your website.
We’ve seen your project through from the very beginning. We understand your business, your goals and how your website fits into the bigger picture - so when you need support, you’re not starting from scratch with someone new.
We’re not here to bother you. But we are here when you need us.
3. Security & Maintenance, All Handled For You
Just like your computer or apps that need updating, your website does too. Your monthly fee covers:
Regular security updates
Background software upgrades
Daily backups just in case anything goes wrong
An free SSL certificate
Websites that aren’t maintained can get hacked, break or become unusable over time. We aim to keep yours running smoothly.
4. No Nasty Surprises. Just One Monthly Cost
Instead of charging you every time something needs fixing, we wrap everything into one predictable monthly plan. Updates, advice, minor changes are all included.
That means no scary bills or sudden costs. Just a website that keeps working for you and your business.
5. A Website That Keeps Evolving
A monthly plan means you’re more likely to keep your website front of mind. And we’re here to help you evolve it, from case studies, geo pages to content updates.
So many people launch a website and then give it no attention, it's not unusual to see websites left untouched for three to five years. With us, it’s different. We’re here to keep your site active, relevant, and continuously improving.
Your website should grow with your business, not get left behind. And if you don’t have time, we’ll help you with a content plan and content creation to help your website reach more and more targets and grow and compete in your industry space.
6. Peace of Mind with Digital Compliance
It’s a legal requirement to have this in place. From cookie consent, privacy policies, to accessibility features. We ensure your website complies with current regulations, so you can focus on your business with complete peace of mind.
7. SEO-Ready from Day One
Your site is designed to be Google-friendly from day one and that’s all included in the design fee.
If you’d like to go further with ongoing SEO support or content creation, we offer these services too.
Either way, you’ll have a strong foundation for being found online.
8. Hassle-Free Technical Support, Hosting & Domain Management
No need to juggle multiple suppliers. Your domain, your hosting, your support can all be handled in one place:
We handle renewals and technical setup
We keep things secure
We step in if anything ever goes wrong
9. Websites Need Updating or They Get Left Behind
Technology changes quickly. What worked two years ago might not work today. Browser updates, new devices, emerging threats can all affect how your site performs.
If your website isn’t regularly looked after, it could become very slow to load, break through software conflicts or even go offline.
10. The DIY Myth. A One-Off Payment Doesn’t Mean One-Time Only.
Yes, you can build a website yourself and avoid monthly fees but it doesn’t always go to plan.
Domains are business critical and can expire if they’re not renewed, which cause downtime and inconvenience
Without proper security, your site could be hacked or taken offline
A small technical issue? That could cost £300 or more to fix!
That’s why so many people turn to us. The unexpected costs and ongoing hassle can quickly add up and often end up being more than the price of a simple monthly plan! With us, your website is secure, supported, and stress-free, so you can focus on running your business without the extra worry.
11. A Bespoke Website Built Just for You
We don’t do templates. Every website we build is one-of-a-kind, created to suit your business and we take pride in that fact!
It means our customers benefit from:
Clean, efficient code
Fast loading speeds
A design that reflects branding and tone of voice
A stable website that is built to last
No clutter. No excess. Just exactly what your business needs.
Final Thoughts
We get it, monthly fees aren’t always the most exciting thing. But what’s more frustrating? A website that stops working, can’t be updated or doesn’t get found.
Think of your website as your office or shop premises. You wouldn’t lock the doors and walk away for a year and still expect customers to come through. A website works the same way, it needs looking after and constant thought and attention.
That’s exactly why we love doing what we do at it'seeze Gravesend. To help our clients, scale and grow their websites and gain more business as a result of this.
If you would like to know more? Get in touch today and let's chat about how we can create a website that truly works for your business.
This article was written by Kat James, a website consultant and content creator for businesses in Kent.
If you're looking for a modern, effective and professionally designed business website that can work wonders for your online presence, don't hesitate to contact Kat at it'seeze Gravesend. Our affordable web design services are tailored to help businesses like yours grow online.
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